{"id":84131,"date":"2015-06-11T16:03:51","date_gmt":"2015-06-11T14:03:51","guid":{"rendered":"https:\/\/paizsaffron.com\/faq\/"},"modified":"2021-01-27T17:27:03","modified_gmt":"2021-01-27T16:27:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/paizsaffron.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row row_height_percent=”40″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ back_color=”color-wayh” back_image=”82773″ back_position=”center center” overlay_color=”color-wayh” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ position_vertical=”bottom” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ medium_width=”0″ zoom_width=”0″ zoom_height=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h1″ text_size=”” text_weight=”700″ sub_lead=”yes” text_uppercase=”” subheading=”Frequently Asked Questions”]FAQ[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”4″ bottom_padding=”4″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column width=”1\/1″][vc_column_text]
\nWhat do you sell at PA\u00cfZ Saffron?<\/strong>
\nAt PA\u00cfZ Saffron we sell various units of saffron.<\/p>\n

Which payment methods do you offer?<\/strong>
\nIn our webshop you can pay via iDeal.<\/p>\n

Do you deliver throughout the Netherlands?<\/strong>
\nPA\u00cfZ Saffron delivers throughout the Netherlands with PostNL. All products are shipped from our company location in the Netherlands.<\/p>\n

\u00a0How fast do you deliver?<\/strong>
\nOrders are usually shipped within 1-2 business days. After sending a product you will usually receive your product after 1 working day.<\/p>\n

What happens if an order does not fit through the letterbox?<\/strong>
\nIf an order does not fit through the letterbox, it will be sent as a package. In that case you will receive an email with a Track & Trace code. With this code you can follow the shipping process of your package on the PostNL site.<\/p>\n

What is a Track & Trace code?<\/strong>
\nAn order that does not fit through the letterbox or has a high value will be sent with a unique tracking code. This allows you to track the shipment.<\/p>\n

What are the shipping costs for your products?<\/strong>
\nThe shipping costs can vary per product. Look at the desired product for the shipping costs.<\/p>\n

I would like to return my purchased products. Is this possible?<\/strong>
\nYou have the right to inform PA\u00cfZ Saffron that you are canceling the purchase, without payment of a fine and without giving any reason, 14 calendar days from the day following the delivery of the article or the conclusion of the agreement.<\/p>\n

You can return the purchased items to:
\nPAIZ Saffron
\nVaalserberg 135
\n2905 PM Capelle aan den IJssel
\nThe Netherlands<\/p>\n

Always contact us first at info@paizsaffron.com<\/a><\/p>\n

If you want to cancel the purchase, you can do so within 14 calendar days following the delivery of your order. The products must then be returned within the same period in the original, undamaged, unopened and original packaging, together with all accessories. We always refund your money within 7 days of receiving your return.<\/p>\n

Can I pick up from you?<\/strong>
\nCollection is often not possible with us. If you nevertheless wish to do so, we request that you contact us: info@paizsaffron.com<\/a>. We try to do our utmost to come up with a solution.<\/p>\n

Why is there often a quality difference in saffron? <\/strong>
\nUnfortunately, many brands mix good quality saffron with cheaper and poorer quality saffron. This is done in order to obtain the maximum return from the sale of the saffron. PA\u00cfZ Saffron will always objectively state the quality of the saffron on its website.<\/p>\n

Do you check the quality of your products?<\/strong>
\nSamples are regularly carried out in the country of origin as well as in the Netherlands to check and guarantee the quality of the saffron. This allows us to say with certainty that we deliver high quality \u00a0saffron.<\/p>\n

I have a nice recipe that uses saffron. Can I share this with you?<\/strong>
\nCertainly! We are always interested in posting fun, original recipes on our website or social media. You can send this to info@paizsaffron.com<\/a><\/p>\n

I have a compliment, complaint, question and \/ or comment. What should I do?<\/strong>
\nYou can email us at any time at info@paizsaffron.com<\/a> We will answer your email accurately and quickly.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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